Delivery & Returns
Please allow two working days for Renwick & Sons to despatch your order to allow us time to complete any embossing, attach straps, and finish personal touches.
We deliver worldwide as standard, included in the full price of each kit, with a fast service provided by UPS. Of course depending on your location it will take more time. US & European delivery is expected to be less than one week, but outside of these domains time could be longer. (The website should give you an accurate estimation of delivery time during checkout?)
Included in our worldwide shipping service is tracking information so that you can follow your delivery every step of the way and provide you peace of mind.
Depending on where in the world you are, an import tax may sadly be imposed. However, most countries do not charge a local tax if the brushes have been ordered as a gift. For the United States, imports valued at under $800 dollars are not subject to an import tax.
During the checkout stage one is able to include a gift card, at no additional cost, which can have a printed message of up to 500 characters.
Renwick & Sons will accept returns and offer refunds on unused brushware in the original packaging. However, if personalised embossed straps have been purchased however, their cost will be deducted from the refund.